-
-
-
|
|
|
How do I link two accounts?
Linking accounts occurs between a standard account and a link account. A link account can, for instance, be setup by a parent to add funds to a child's account purse balance. A link setup can only be initiated from a standard account: 1. Visit th
|
How do I keep my KentOne account in credit?
The easiest way to keep your account in credit, is to top up using our online facility. Alternatively, your card can be topped up by credit or debit card by phoning Kent Hospitality on 01227 827434 or 823979 (9am-5pm, Mon-Fri, during term time), or
|
How does the card work?
Each time a card is swiped at a cash till the user is identified and the cost of the purchase is deducted including a 5% discount, providing the account has sufficient credit. If there is insufficient credit for a transaction, then the cashless cred
|
Can I get back any unused money on my card?
If you still have money on your card when you leave the University, come to the Registry (or email us T.S.Warren@kent.ac.uk) to arrange for the balance to be returned to you.
|
How can I apply for a KentOne account?
All students receive a KentOne card and all staff are eligible. Your KentOne account will be set up in advance of you receiving your card. For queries regarding this please e-mail kentone@kent.ac.uk.
|
How do I reset my Password?
To reset your password go to your Account Details screen, scroll down to the Password section where you will find three fields; Current Password, New Password and Confirm New Password. Fill each of these fields with their required values and hit the
|
I've lost my KentOne Card, What should I do?
If you have lost your KentOne Card please visit the Account Card screen and set the card as lost using the 'Mark as Lost' button. Your card will now be marked as lost and will be unusable.
|
How do I use a Voucher?
If you have vouchers assigned to your account these vouchers are always available to be applied to your purchase at till point (Presuming all voucher requirements are fulfilled). You can also use Auto-Apply to pre-set vouchers in a pending state on
|
|
View All Frequently Asked Questions
|
|